This page should help you
should you decide you would like to have an original portrait of your
pet and want to commission me.
Confirm details:
Use
the Galleries and Prices
for information on how to make your decision. To discuss your order
fully and to provide me with the relevant details you can contact me by email, or if you prefer, complete the Online
Order Form and send it to me. Alternatively this can be printed and
sent to my home address at 78 Silverknowes Road, Edinburgh, Scotland,
EH4 5LE.
Send photographs:
Photographs should be clear, taken in natural light and, where possible,
include a headshot. This is to give me the best indication of your pets
hair and eye colour. Quite simply, the better the photograph, the better
the picture. For more information on photographing your pet click
here.
Send as many photographs as you can highlighting such things as your
favourite pose, which shows the true colouring etc. I know this is not
always possible, especially with deceased pets or old photographs, but
send me the best of what you have as I may still be able to use them.
Sending your photographs to me via email is the safest option but where
this is not possible send them by mail or on CD to Laura Hardie, 78
Silverknowes Road, Edinburgh, EH4 5LE. All photographs will be
returned with your finished portrait.
Confirm order: Once
I have received the photographs and details of your order I will email
you to let you know whether or not the photographs are suitable for me
to work from and to finalize your order. I request a 25% non-returnable
deposit confirming your order and place in my work schedule. At this point I
will be in a position to give you a completion date.
Completion times:
This may vary depending on the number of commissions I am doing and the
time of year. I normally work a 2 - 3 week timetable (6 - 8 weeks if
working in oil) but am happy to discuss shorter timescales for special
occasions. Please book early for Christmas. If you have left it a little
late to have a portrait completed in time why not consider a gift
voucher. View portrait as
a work in progress: So that we can maintain a closer
customer/artist relationship your portrait will be available to view as a 'work
in progress' on this site. As well as giving you an insight into the
process involved in creating your portrait it gives you the opportunity
to inform me of any changes you think might be necessary and ensures you
are happy with the way your portrait is developing.
If you would prefer not to have your portrait shown on these pages I can
email you the work in progress direct or create a web page that no one
can view but you. Either way you can have peace of mind knowing how your
portrait is progressing.
Payment:
This can be completed through PayPal using
their Email Payments option. This allows you to pay online using a
credit card, bank account or PayPal balance. Once you are completely
happy with your portrait I will send you a PayPal invoice via email. You
simply click a link in the email to make a payment making it a quick and
secure method of payment.
Alternatively you can pay by cheque - please make payable to Laura
Hardie. UK customers can also pay by postal order. Portraits are
dispatched on receipt of full payment.
Delivery: Delivery of your portrait is free worldwide.
Within the UK portraits are sent using Royal Mails Special Delivery
service. This guarantees next working day delivery. All overseas
portraits are sent using Airsure where time of delivery can vary between
5 and 8 days.
Both services are secure and reliable with all parcels electronically
tracked. I will email you to let you know when it was posted.
Guarantee:
While I
stand by the quality of my work I offer a 100% money back guarantee on
every portrait if you are not completely satisfied. |
